How often should an elevator be serviced?
A passenger lift runs on two different clocks at once: a routine maintenance visit every 15 to 30 days under most maintenance contracts, and a statutory safety inspection every 6 to 12 months set by the lift rules in force where the building stands. The routine visit is written into the contract you sign with a maintenance company; the statutory inspection is signed off by a regulator or approved inspection body, independent of who maintains the car.
Which end of each range applies to a specific lift depends on the drive type, how hard the car is used, and what the local code requires. A gearless machine-room-less (MRL) lift and a hydraulic lift do not wear the same components at the same rate, so the checklist executed at each visit differs even when the calendar interval looks identical on paper.
| Check item | Interval | Unit | Typical failure caught |
|---|---|---|---|
| Routine maintenance visit | 15–30 | days | Door operator misalignment |
| Statutory safety inspection | 6–12 | months | Worn brake lining |
| Landing door fire rating | 30 | minutes (EI30) | Compartmentation breach |
| Rope & guide shoe check | 15–30 | days, within routine visit | Rope strand wear |
| Low-rise car speed | 1.0–1.6 | m/s | Levelling drift |
| High-rise car speed | 2.5–6.0 | m/s | Overspeed governor trip |
| Peak traffic design | 12–15 | % population / 5 min | Queue overload at peak |
| Maintenance checklist | 20–30 | points per visit | Alarm / car lighting failure |
Procedure: setting your service interval
- Confirm the drive type and rated load on the lift’s data plate or installation certificate before the first maintenance contract is signed.
- Book routine maintenance visits every 15 to 30 days; a visit skipped past 30 days is the single most common cause of an undetected door operator misalignment.
- Have the maintenance engineer log the 20 to 30 point checklist at every visit: brakes, door operators, ropes, guide shoes, safety gear, alarm, levelling and car lighting.
- Escalate a worn brake lining or a rope strand wear finding to an emergency callout within 24 hours, not the next scheduled visit.
- Schedule the statutory safety inspection every 6 to 12 months according to the lift rules enforced in the building’s jurisdiction, separate from the maintenance contract.
- Renew the inspection certificate on the date it expires; an expired certificate is grounds for a building to be refused occupancy sign-off in most jurisdictions.
Go deeper
Maintenance Intervals
What gets checked at every 15–30 day visit versus the 6–12 month statutory inspection, item by item.
Read the checklistCapacity & Car Sizes
Match rated load, persons and door width to your building’s floor count and traffic before you order a car.
See the chartTraction vs Hydraulic vs MRL
Pick a drive type from floor count, machine room space and required speed before you buy.
Compare drivesQuestions building owners ask
- Our lift almost never breaks down, can we skip the 15–30 day visit and go straight to annual?
- No. The routine visit is what catches a door operator misalignment or an early rope strand wear finding before it becomes a breakdown. The statutory inspection at 6–12 months checks a different, slower-wearing set of components and does not replace the routine visit.
- Isn’t the statutory inspection the same thing as maintenance?
- No. Maintenance is a contract between the building and a service company. The statutory inspection is carried out against the lift rules in force locally, usually by a separate approved body, and the two run on independent schedules.
- What actually fails if we stretch the interval to 45 days?
- Door operator misalignment and levelling drift are the two faults most often found late when a visit slips past 30 days, because both worsen gradually rather than failing outright.
- Does the landing door rating matter for maintenance?
- Yes. Landing doors are fire-tested to at least 30 minutes (EI30) under EN 81-58, so a door knocked out of alignment is a compartmentation breach, not just an inconvenience, and gets flagged at every routine visit.
- Who decides the statutory inspection frequency, us or the maintenance company?
- Neither. It is set by the lift rules enforced where the building stands, typically once every 6 to 12 months, and the maintenance company’s contract sits on top of that minimum.